Services and Support for safeguarding
General support for young people
Childline:
https://www.childline.org.uk/ - tel: 08001111
Centre 33:
Centre 33- www.centre33.org.uk
Telephone: 0333 414 1809
Email: youngcarers@centre33.org.uk
The NSPCC
NSPCC | The UK children's charity | NSPCC
We're the UK's leading children’s charity. We’ve been looking out for children for over 140 years – and we couldn’t do it without you.
Find out more about our structure, the way we operate and how we fight for every childhood.
Barnado's
Barnardo’s exists solely to protect and support the UK’s most vulnerable young people. Barnardo's help bring out the best in young people – no matter who they are or what they have been through. Barnardo's does this by providing services across the country that specialise in areas such as helping young carers, protecting against child abuse and supporting young people leaving care.
Mental Health
Keep your head:
If you’re living with an eating disorder page: https://www.keep-your-head.com/adults/MH/eating-disorders/if-youre-living-with-an-eating-disorder-1
Caring for someone with an eating disorder page: https://www.keep-your-head.com/adults/MH/eating-disorders/caring-for-someone-with-an-eating-disorder
Men's mental health group at Oasis Centre Wednesday’s fortnightly 7-9pm (from 24th April 24).
Email: clicktherapy@gmail.com
Chums:
Mental health service for young people www.chums.uk.com
Kooth:
Access support from other young people and professionals, all at your own pace. Kooth is your online mental wellbeing community. Access free, safe and anonymous.
Young Minds:
Centre 33:
Free counselling for young people aged 13-25years old. Self-referral process.
Drop in in Wisbech- Annabelle Davies Centre, Love Lane, Wisbech Thursdays 12-5pm.
Telephone: 0333 414 1809
YOUNITED:
YOUnited offers help to children and young people with their emotional wellbeing and mental health registered with a GP in Cambridgeshire and Peterborough. It is available to those up to the age of 25 and offers a range of support including therapy, counselling and guided self-help. Referrals can be made to YOUnited by a GP or any professional working with children or young people.
Clinicians and administration staff are available from 9am to 5pm, Monday to Friday (excluding Bank Holidays). Contact number for professionals only for discussion and consultation of non-crisis referrals: 0300 3000 830.
Mankind:
https://mankind.org.uk/help-for-victims/directory/
MIND:
CPSL Mind provides information, advice and support for people living with mental health problems or depression. CPSL Mind operates from offices in Cambridge and Peterborough.
Telephone: 0300 303 4363
Email: enquiries@cpslmind.org.uk
Papyrus
PAPYRUS Prevention of Young Suicide is the UK charity dedicated to the prevention of suicide and the promotion of positive mental health and emotional wellbeing in young people.
Call - 0800 068 4141
Samaritans
Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you.
Call - 116 123
CALM for men
Campaign against living miserably (CALM) and were taking a stand against suicide. Standing together to show life is always worth living. 125 lives are lost every week to suicide, 75% of all UK suicides are male. We exist to change this.
Call- 0800585858
Homepage | Campaign Against Living Miserably (CALM) (thecalmzone.net)
Beat
Beat is the leading UK charity for people with eating disorders and their families. It provides helplines for adults and young people, online support and a UK-wide network of self-help groups. Beat provides information and support through Helplines which people can call, text or email; online support including information, message boards and online support groups; and Helpfinder, an online directory of support services.
The UK's Eating Disorder Charity - Beat (beateatingdisorders.org.uk)
Bereavement
Child Bereavement UK:
Referrals between 4 and 19 years of age (up to age 24 in special circumstances only) whose home or school is in Cambridgeshire, and who has experienced the death of a close family member, or other significant person.
Telephone: 01223 292276
Email: info@talktostars.org.uk.
Winston’s wish:
Support for bereaved children, young people and families
Telephone: 08088 020 021
Email: ask@winstonswish.org
Child bereavement network:
A hub for parents and carers supporting children following a bereavement. For young people, there are tips from other young people who have experienced a bereavement:
http://www.childhoodbereavementnetwork.org.uk/
Grief encounter:
Free support for bereaved children and their families to help alleviate the pain caused by the death of someone close:
https://www.griefencounter.org.uk/
HOPE:
Online help for young people ages 11 to 25 who have a loved one with a serious illness and are worried about what this means to them:
http://www.hopesupport.org.uk/
Marie Curie:
Talk to someone following a bereavement:
Trained Support Line Officers are here to listen to and help with any practical and emotional concerns. We can also offer ongoing support from a bereavement volunteer. Can assess and offer six 45 minute telephone sessions for support.
Telephone: 0800 090 2309
Marie Curie Bereavement support
Cruse Bereavement support:
Cruse offers telephone, email and website support to adults and young people. They have a free national helpline and local services. To contact the local service, you complete the contact form online.
https://www.cruse.org.uk/. Telephone: 0808 8081677
At a loss:
A sign-posting website for those who have been bereaved: https://www.ataloss.org/ GriefChat is a free service available Monday-Friday, 9am-9pm where you can chat to a specially trained bereavement counsellor. This is for all ages: https://www.ataloss.org/live-chat
Survivors of bereavement by suicide:
A national helpline is available between 9am and 9pm for those over 18 years only, Monday to Friday, 52 weeks of the year. It provides an opportunity to talk confidentially with someone who has been bereaved by suicide and to know that you are not alone in your experience.
Telephone: 0300 111 5065
Andy’s Man Club:
Charity that support men’s mental health and aim to prevent suicide in men. They offer face-to-face support, although there is no group in Wisbech. They also offer online support. support.
Daddy’s with Angel’s:
Charity supporting men with the bereavement of a child at any age or gestation – www.daddyswithangels.org .
Lifecraft suicide bereavement service:
Early intervention support for families and friends of those who have died by suicide in Cambridgeshire and Peterborough.
Telephone: 01223 566957
Sexual behaviour/abuse
Rape Crisis partnership:
Self referrals (available online). ChISVA support are available if a case is going through police/court system for 13-18 year olds.
Referral form and information- ISVA service – Cambridge & Peterborough Rape Crisis Partnership (caprcp.org.uk)
Telephone: 01223 245888
Shore:
A safe space for teenagers worried about sexual behaviour
Rape Crisis:
General enquiries: rcewinfo@rapecrisis.org.uk
Media enquiries: media@rapecrisis.org.uk
www.rapecrisis.org.uk Rape or sexual assault support
Criminal Exploitation/Victims of Crime
Victim support:
For those affected by crime and in need of support and information. Ran by Cambridgeshire Constabulary.
Telephone: 0800 781 6818
Ivision:
Advice, information and support for parents/carers.
Telephone: 0113 240 3040
CEOP
Child protection advisors to report online abuse
Information, resources for young people, parents/carers and reporting about abuse online.
Domestic abuse
Cambridgeshire & Peterborough domestic abuse and sexual violence partnership:
Adults can apply for information on individuals to police to disclose if any history or incidents of domestic abuse.
https://www.cambsdasv.org.uk/web/
Womens Aid:
https://www.womensaid.org.uk/womens-aid-directory/
Email: helpline@womensaid.org.uk
Refuge:
Outreach Services work with victims and survivors in the community, self-referral to Outreach
Outreach: 07787 255821
Fenland, Huntingdonshire & Peterborough – Refuge 0808 2000 247
National Domestic Abuse Helpline 0808 2000 247
Men's Advice Line 0808 801 0327
Galop ( LGBT Support ) 0800 999 5428
Karma Nirvana (forced marriage and HBV ) 0800 5999 247
Drugs and alcohol
Change Grow Live:
CGL (Drug and alcohol service)
Support with drug and alcohol use and treatment and recovery.
Telephone: 0300 555 0101
Email: cambridgeshirereferrals@cglorg.uk
Inspiration House, Church Mews, Wisbech, Cambridgeshire, PE13 1BW
Gambling
Gamcare- national gambling helpline:
Telephone: 0808 8020 133
Gamblers anonymous UK:
https://www.gamblersanonymous.org.uk/
Telephone: 0330 094 0322
Holds face to face meetings in Peterborough. Phone for information and to self-refer.
LGBTQ+
The KITE Trust:
Offers young people up to the age of 25 years old support one to one or in groups.
Telephone: 01223 369508
Email: info@thekitetrust.org.uk
Email for young people/groups: youthwork@thekitetrust.org.uk
Mermaids:
Mermaids UK Telephone helpline, webchat and text line for support. Offer support for young people up to age 19.
Financial help/advice
Stop Loan Sharks:
Investigate and prosecute illegal lenders and provide support for borrowers.
Telphone: 0300 555 2222
Email: reportaloanshark@stoploansharks.gov.uk
Citizens advice consumer service:
Advice and information on energy cost saving.
Telephone: 08001448848
ADHD support
Pinpoint:
If you have a child or young person in your care that has been diagnosed with Attention Deficit and Hyperactivity Disorder, come along and meet with other parents, carers and professionals for some well-earned support.
The group meets monthly on a Wednesday – term time only, from 9.30am – 11am
Address: Queen Mary Centre, Queens Road, Wisbech, PE13 2PE.
For more information, contact Cat, Marlene or Rachel at Wisbech Locality 01354 750401.
Support within the local community
Fenland District Council :
www.fenland.gov.uk/housingadvice FDC do not manage Homelink or social housing.
If homeless-complete an online referral form.
Alternatively, you can email housingadvice@fenland.gov.uk, call 01354 654321. (homelink enquiries will be forwarded on to them)
The Trussel trust food bank:
Wisbech Foodbank - The Trussell Trust
Address: Wisbech Baptist Church, Hill Street, Wisbech, Cambridgeshire, PE13 1BD
Telephone: 07933 572054
Email: info@wisbech.foodbank.org.uk
Rosmini Centre Wisbech:
The Rosmini Centre in Wisbech hosts a range of activities and support for communities, offering information and advice about a variety of issues including benefits, housing, settled status applications,
Telephone: 01945474422
Email: anita@rosmini-wisbech.org
The Oasis community & children's centre:
The objective of the Trust is to help all residents of Wisbech to improve their lives, and they work with a multitude of partners to put on activities to achieve this.
If you are interested in hiring any rooms or would like to find out more information on what is going on at the Centre, then please contact the centre 01945 461526.
Email: @theoasiscentre.co.uk
Address: Oasis Community Centre, St. Michael's Avenue, Wisbech, Cambs, PE13 3NR
https://www.theoasiscentre.co.uk/
The Salvation Army:
The Salvation Army is a worldwide Christian church that offers practical help, friendship and support to people in need.
Address: John Thompson Rd , Wisbech , PE13 2NF , United Kingdom
Email : wisbech@salvationarmy.org.uk
Telephone: 01945 461 416
Wisbech Youth Group:
Wisbech Youth Club - an open group for young people 12 years and older in a safe space. Fun sessions include various organised activities, based on young people’ interests. Sessions are FREE of charge.
In this club young people’s voice implemented in organising sessions’ topics which leads in promotion of self-esteem and better wellbeing.
Also, to develop, communicate, and collaborate whilst exploring themselves both as individuals and as part of a community through various activities at our club.
It’s a space to explore, share and grow!
Macmillan Cancer support:
Macmillan Cancer Support | The UK's leading cancer care charity
Information and support centres:
If you’re affected by cancer, the Macmillan Information and Support Centre can offer you high quality information, support and a listening ear in a relaxed, comfortable environment at your local hospital. We offer a large range of services, support and information. These include: Information and practical support at our Cancer Wellbeing & Support Centre; HOPE, Mindfulness, Lifestyle Advice, Benefits and Welfare Rights; Complementary Therapies; Wig consultations; Look good, feel better classes.
We offer:
Befriending, Bereavement support, Cancer information materials, Complementary therapies, Counselling, Home visiting, Hospital visiting, Provision for deaf/hard of hearing, Provision for learning difficulties, Support from Health Professionals, Telephone helpline, Benefits Advice, Look Good-Feel Better, Self-Help & Support Groups, Volunteering activities ect.
Address: Cancer Wellbeing & Support Centre, Queen Elizabeth Hospital, Gayton Road, Kings Lynn, PE30 4ET
Opening times: 9.30 – 4.30 Monday - Friday
Contacts:
-
Vicky Mitchell on 01553 613985 Caroline Howarth 01553 214547
Internet/online safety
(ISC)2 - The World’s Leading Cybersecurity and IT Security Professional Organisation.
Internet Matters
Internet Matters is a non-for-profit organisation that has a simple purpose – to empower parents and carers to keep children safe in the digital world.
Childnet International
Childnet are a non-profit organisation working with others to help make the internet a great and safe place for children. Childnet work directly with children and young people from the ages of 3 to 18, as well as parents, carers, teachers and professionals, finding out about their real experiences online, and the positive things they are doing as well as sharing safety advice.
Cyber Aware
Cyber Aware (formerly Cyber Streetwise) aims to drive behaviour change amongst small businesses and individuals, so that they adopt simple, secure online behaviours to help protect themselves from cyber criminals.
Get safe online
Get Safe Online is the UK’s leading source of unbiased, factual and easy-to-understand information on online safety. Their website is a unique resource providing practical advice on how to protect yourself, your computers and mobiles device against fraud, identity theft, viruses and many other problems encountered online.
CEOP
CEOP helps keep children and young people safe from sexual abuse and grooming online. CEOP are here to help and give you advice, and you can make a report directly to them if something has happened to your child online which has made either you or your child feel unsafe, scared or worried. This might be from someone they know in real life, or someone they have only ever met online.
Online Parenting Courses - Family Lives
Being a parent has never been easy. There are no manuals for it, and previous generations may not be able to provide the insight you're looking for. The family unit is more dispersed than ever, with some families existing hundreds of miles from what may be called a 'core unit'. Society changes at a rapid pace in the UK and outstrips the knowledge of the immediate past. The result is that many parents may find themselves lost in contradictory advice from every angle.
"Family Lives" have produced a series of online parenting courses, to make this challenge a little easier. If interested please follow the link below:
https://www.familylives.org.uk/how-we-can-help/online-parenting-courses
Family Lives offers a confidential and free* helpline service for families in England and Wales (previously known as Parentline).
They can be contacted on 0808 800 2222 for emotional support, information, advice and guidance on any aspect of parenting and family life. Their website is also a rich source of useful support and advice.
Parenting courses
Please see the courses below that are available for parents:
Arguing better - Learn effective communication strategies to manage conflicts constructively.
Register your interest. - Sign up for parenting classes available in the Wisbech area.
Me, you and Baby too - Support for new parents navigating the early stages of parenthood.
Getting it right for children – Helping parents create a positive environment for their children.
Debt and relationships – Understand the impact of financial challenges on relationships and how to manage them